What is Afterpay?

Afterpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). Please use Afterpay responsibly.

The service is provided by Afterpay US, Inc. and Afterpay US Services.

How do I use Afterpay?

Just shop on robertwelch.com and check out as normal. At checkout, choose the Afterpay payment method. You will be directed to the Afterpay website to register and provide payment details (Visa, Mastercard).

If you've used Afterpay before, just log in to your Afterpay account.

Then complete your order!

Who can use Afterpay?

The Services are intended solely for legal residents of one of the fifty (50) United States or the District of Columbia and natural persons that are eighteen (18) years of age or are of the legal age in their state of residence. Further, your Afterpay account address must be a valid residential address in one of the fifty (50) United States or the District of Columbia and not a P.O. Box.

Other eligibility criteria apply. See Afterpay Terms of Service for further details.

How does the Afterpay payment schedule work?

Afterpay will split the total value of your order into 4 instalments payable every fortnight. The exact amounts and dates will be displayed for you to agree to before you confirm your purchase.

If you would like to make additional unscheduled payments before they are due, you may log into your Afterpay account to make your payments early. Afterpay will then adjust the amount owed accordingly.

You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

What if I can’t pay an Afterpay instalment?

If you cannot make a payment, please contact Afterpay here:

As soon as you miss a payment, Afterpay will immediately stop you from making any further purchases with Afterpay.

A late fee may be charged when an installment for an order is not paid after the applicable grace period (usually 10 days unless otherwise noted on your payment schedule). Afterpay will only ever charge one late fee per installment and the total amount of late fees charged on an order will never exceed 25% of your initial order value.

Afterpay debt may be passed to a debt collection agency and this may affect your ability to use Afterpay in future. We encourage you to use Afterpay responsibly. See Afterpay Terms of Service for further details.

When will my items be delivered if I use Afterpay?

Afterpay orders are delivered within our standard delivery timeframes like any order from robertwelch.com.

Is there a limit to how much I can spend on a singleAfterpay transaction?

Yes, your order value including shipping must be under US$4000 to use Afterpay. Your maximum order value may be lower depending on factors such as being a new customer or your payment history.

Can I use another form of payment with Afterpay?

Yes, you may also use a promotional code with Afterpay to pay for your purchase.

How do I return an item purchased with Afterpay?

Items purchased with Afterpay follow our standard return process.

Please note, refunds for Afterpay purchases will be refunded from Robert Welch to Afterpay. We cannot provide an exchange or cash refund.

When the refund is processed, any upcoming payments you have to Afterpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note that until Robert Welch has confirmed the receipt of any return goods, you will be liable to continue to make your payments to Afterpay.

You can view the details by logging in to your Afterpay account.

Where can I find out more about Afterpay?

Visit the Afterpay website here for a comprehensive list of FAQs, Afterpay Terms of Service here, and Privacy Policy here.

What is Afterpay?

Afterpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). Please use Afterpay responsibly.

The service is provided by Afterpay Canada Limited.

How do I use Afterpay?

Just shop on robertwelch.com and check out as normal. At checkout, choose the Afterpay payment method. You will be directed to the Afterpay website to register and provide payment details (Visa, Mastercard).

If you've used Afterpay before, just log in to your Afterpay account.

Then complete your order!

Who can use Afterpay?

The Services are intended solely for natural persons that are the legal age of majority in their province or territory, residents of Canada.

Other eligibility criteria apply. See Afterpay Terms of Service for further details.

How does the Afterpay payment schedule work?

Afterpay will split the total value of your order into 4 instalments payable every fortnight. The exact amounts and dates will be displayed for you to agree to before you confirm your purchase.

If you would like to make additional unscheduled payments before they are due, you may log into your Afterpay account to make your payments early. Afterpay will then adjust the amount owed accordingly.

You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

What if I can’t pay an Afterpay instalment?

If you cannot make a payment, please contact Afterpay here:

As soon as you miss a payment, Afterpay will immediately stop you from making any further purchases with Afterpay.

We encourage you to use Afterpay responsibly. See Afterpay Terms of Service for further details.

When will my items be delivered if I use Afterpay?

Afterpay orders are delivered within our standard delivery timeframes like any order from robertwelch.com.

Is there a limit to how much I can spend on a single Afterpay transaction?

Yes, your order value including shipping must be under CAD$2000 to use Afterpay. Your maximum order value may be lower depending on factors such as being a new customer or your payment history.

Can I use another form of payment with Afterpay?

Yes, you may also use a promotional code with Afterpay to pay for your purchase.

How do I return an item purchased with Afterpay?

Items purchased with Afterpay follow our standard return process.

Please note, refunds for Afterpay purchases will be refunded from Robert Welch to Afterpay. We cannot provide an exchange or cash refund.

When the refund is processed, any upcoming payments you have to Afterpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note that until Robert Welch has confirmed the receipt of any return goods, you will be liable to continue to make your payments to Afterpay.

You can view the details by logging in to your Afterpay account.

Where can I find out more about Afterpay?

Visit the Afterpay website here for a comprehensive list of FAQs, Afterpay Terms of Service here, and Privacy Policy here.